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Eric Cirillo
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Project 06 Serasa Studio ID&F

Knowledge Hub

An operational knowledge base for the products. What the official documentation does not tell you and that usually lives only in the heads of those who have already implemented.

The problem I was trying to solve

Product-specific behaviors lived only in specialists' heads: which Liveness image works best for FaceMatch, how each API authenticates, what changes between Staging and Production, which errors are expected. New team members took months to find their way around, and the same lessons were rediscovered on every project.

The tool I built

The Knowledge Hub consolidates that knowledge per product: authentication and environments, endpoints and formats, best practices, behaviors observed in tests and a glossary. It is the base that feeds the other Studio tools and the starting point for any new project, both for a person and for an AI agent that needs the products' context.

What it does

Internal, text-based knowledge base. No public screenshot.

Stack
MarkdownOperational documentation
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