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Eric Cirillo
Solutions Engineer, Identity & Fraud

Eric Cirillo

This site is a portal to my career: full trajectory, the projects I built, and a resume available for download.

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6+
years of experience
100+
clients supported
50+
implementations
11+
products mastered
20+
concurrent projects
Eric Cirillo
About

I have worked with fraud prevention and Identity & Fraud solutions for more than six years. I started in Nubank fraud operations, moved into Professional Services at AllowMe, and became the technical reference at Serasa Experian for the most complex projects. Today I work as Solutions Engineer, a role created specifically for me in a pilot connecting pre-sales and Professional Services.

In practice, I join the project after the contract is signed. I learn the client scenario, run the technical kickoff, support developers through REST API and SDK integration, and follow everything to production. I run those meetings in English often, including with teams in the United States, India, and China.

In recent years I started using generative AI to build my own tools. To me, technology was never the goal. It is what I use to solve the problem in front of me.

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Experience
JUL 2026 / NOW

Serasa Experian

Solutions Engineer, Professional Services

Role created specifically for me, a pilot in the Bets segment. Technical bridge between pre-sales and Professional Services: technical discovery, designing the combined flow in Serasa Studio, and a structured handoff before implementation.

MAY 2024 / JUL 2026

Serasa Experian

Fraud Analyst III, Professional Services

Promoted to senior in Jul/2024, two months after Serasa officially took over AllowMe. Technical reference for a client portfolio, from technical kickoff to production go live. I ran about 20 projects at once and the English meetings with teams in the United States, India, and China.

OCT 2022 / APR 2024

AllowMe

Fraud Analyst II, Professional Services

I learned to implement Identity & Fraud end to end with enterprise clients. I found an undocumented bug in FaceMatch right after launch, reproduced it, and took it to the product team, who confirmed the failure. (AllowMe was acquired by Serasa Experian.)

MAY 2019 / JUL 2021

Nubank

Fraud Analyst II, I and Customer Excellence

Financial fraud operations at scale, with KYC, document fraud, and transaction monitoring. This is where I understood how fraud operations really work from the inside.

FEB 2018 / MAR 2019

GF Casa Decor

Sales and customer service

First professional experience, in sales and client relationships, before the turn toward technology and fraud.

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Featured project Internal tool
React / Node.js / REST APIs / SDKs / Claude Code

Serasa Studio

A demonstration of what I can build with AI.

Product knowledge lived scattered. Each specialist used their own tool and demos depended on whoever knew Postman. I built one single environment, with real calls to 11 Identity & Fraud products, to fix that.

01

Demo mode

Runs full journeys with no credentials, ready for any meeting.

02

Onboarding Builder

Assembles the client journey end to end and generates the PDF report.

03

Flow Builder

Draws anti fraud flow diagrams inside the platform itself.

04

Data driven engine

Each product describes its own authentication and call sequence. A new product costs very little code.

24k
lines of code
45
React components
4
applications
3 wks
of work, solo

Recognized by leadership at the internal AI committee and approved for corporate publication.

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Skills
End to end solution implementation
REST API and SDK integration
Troubleshooting and bug investigation
Onboarding flow definition
Stakeholder management
International communication in English
Technical documentation and training
SQL, Python, React and Node.js
Generative AI and coding agents
Products I work with

KYC, Facial Biometrics, Liveness, FaceMatch, Device Intelligence, Document Forensics, OCR, Background Check, Fraud Score, LVS, among others.